FAQs
Frequently Asked Questions
What to know before you call
Before you hire us for commercial equipment repair services, you might have a few questions. Here you'll find answers to common questions about...
General Equipment Repairs
What types of commercial equipment do you repair?
We repair a wide variety of essential commercial equipment, including refrigeration, cooking and HVAC systems.
What areas do you serve?
We serve clients in Roseville, Rocklin and the surrounding Sacramento area. Please contact us to confirm if we cover your specific location.
Do you offer emergency repair services?
Yes, emergency repair services are available. Please contact us directly for urgent requests.
What are your service hours?
Mon: 7:00 AM-6:00 PM
Tue: 7:00 AM-6:00 PM
Wed: 7:00 AM-6:00 PM
Thu: 7:00 AM-6:00 PM
Fri: 7:00 AM-6:00 PM
Sat: Closed
Sun: Closed
How quickly can you respond to a service request?
We aim to respond promptly to all service inquiries. Response times may vary depending on the time, day and your location.
Specific Equipment Repair
Do you repair all brands of commercial ice makers?
We service many major brands of commercial ice makers. Please inquire about your specific brand.
What are common issues you see with commercial walk-in freezers and coolers?
Common issues often involve temperature control, sealing problems and mechanical failures.
Can you fix my restaurant oven/grill/fryer?
Yes, we repair various types of restaurant cooking equipment. Please provide details about the equipment when you contact us.
Do you also handle commercial HVAC repairs?
Yes, we offer repair services for commercial heating, ventilation and air conditioning systems.
Service Process and Costs
What is your process for a repair service?
Our service typically includes scheduling, diagnosis, providing an estimate, and completing the repair upon approval.
How much does a service call cost?
The cost of a service call can vary. We will provide a detailed estimate for the repair work needed.
Do you offer any warranties on your repairs?
We offer warranties on our repairs. Specific details can be provided upon request.
What payment methods do you accept?
We accept several common payment methods. Please inquire about specific options.
Getting in Touch
How can I schedule a service appointment?
You can schedule a service appointment by contacting us via phone or our website.
What information should I have ready when I call for service?
Having the equipment type, brand (if known), a description of the issue and your location details will be helpful.